Beta and feedback

Steward IT Census is in beta: it is complete and in daily use, but you are among the first to run it outside our own networks. Thank you for testing! Please tell us about anything that goes wrong, reads confusingly, or could work better.

Reporting a problem#

• Report a problem in the yellow bar under the top menu (or under your name at the top right) opens a short form. Describe what you did, what happened and what you expected. Tick Add technical details to include the Census version, the page you were on, your browser and recent errors (no inventory data, passwords or names of your computers).
• Open in email starts an email to development@steward-it.com in your own email program, with the report filled in. Attach screenshots there if they help. Nothing is sent until you send that email: Census itself never sends anything to us.
• No email program on that computer? Copy report, then paste it into an email to development@steward-it.com from anywhere.

If the Windows installer fails, attach C:\ProgramData\StewardCensus\msi-install.log. For problems with scans or agents, the asset's Scanning tab shows what Census tried and what the device answered; a screenshot of it helps a lot.

Hiding the beta bar#

Administrators can turn the bar off for everyone under Configuration › General settings › Beta. Report a problem stays available under your name at the top right.

What changes after the beta#

Beta versions are updated often; administrators see a notice when a newer release is out (General settings › Updates). Your data and settings carry over to every newer version, including the final release.